Shipping Rates:-
Semenanjung Malaysia
Flat rate of RM8.00 for item purchased weighed less than 5 Kg.
Add RM1.00 for subsequent Kilo.
Our Free Shipping promotion applies to a single order of RM150.00 or more for items that are in stock and delivered within Semenanjung Malaysia.
Sabah & Sarawak
Please email us at customercare@growing-Kidz.com for all deliveries to Sabah & Sarawak
International Shipments
Most of the items that Growing-Kidz sells can be shipped internationally. International customers are responsible for paying all taxes, duties, and delivery surcharges upon delivery of their package. These costs will vary by delivery country, and in certain countries the amount due can be more than the purchase price of the products plus the shipping charges combined. If you are not prepared to pay these charges at the time the package is delivered do not place an order. If the delivery of a package is refused by the customer or it is undeliverable, no refund will be given for the product or the shipping charges. The package will be considered as abandoned at the port of delivery by the customer. International shipments typically take 7-15 business days to be delivered however the exact delivery date is never guaranteed.
Please email us at customercare@growing-Kidz.com for all deliveries to International destinations.
We will accept returns from customers for purchases sent back and received by us within 5 days of receipt of the shipment on the following conditions:
Incorrect or defective item(s) delivered; and
The item returned to us is in its original condition.
We regret that shipping cost for your purchase will only be refunded if the return had been due to an oversight on our part.
You can only send your return item(s) to:
Growing-Kidz.com
No. 16M, Jalan 6/116B Kuchai Entrepreneurs’ Park,
Off Jalan Kuchai Lama, 58200 Kuala Lumpur
Phone : 03-79832878
Fax : 03-79801621
You are welcome to choose between refunds or exchange where:
• The incorrect item(s) are delivered
• An item is faulty
No refund or exchange will be given for:
• Change of mind
• Products that have been open or tampered with
• Incorrect orders made by the recipient
Should you have any problems or inquiries regarding our Return Policy, please feel free to drop us a note at customercare@growing-kidz.com. We welcome your suggestions.
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